Contact Us: 919-505-1472

Audi Raleigh Service Department

You're more than just a customer at Audi Raleigh. Whether you purchased a new or pre-owned vehicle from us, you become part of our family. The care and consideration taken to service or diagnose and repair your vehicle is the same we put into the aforementioned amenities and ministrations we offer you. Don't risk taking your vehicle to a substandard shop. Let our expert technicians ensure that you get back on the road safely and efficiently.
Audi service technician servicing a vehicle.

Exceptional Service and Expert Care at Audi Raleigh

At Audi Raleigh, we are dedicated to giving our customers a truly exceptional service experience at every visit. Our Audi-certified service technicians have the specialized knowledge to handle your vehicle with care and confidence. We are a full service center from routine maintenance to engine replacements, and are equipped to handle all of your Audi issues. Visit us and allow our staff to demonstrate our commitment to excellence.

Audi service technician servicing a vehicle.

Audi Raleigh: Proud Three-Time Winner of Audi's Prestigious Magna Society Award

Audi Raleigh is the only dealership in the state of North Carolina to have won Audi's Magna Society award three years in a row (2010, 2011 and 2012). Audi's Magna Society is an elite group of dealerships across the U.S. that have earned the highest scores from customers in terms of satisfaction, performance and progressive Audi culture.

Audi service technician servicing a vehicle.

Top-Notch Customer Service at Audi Raleigh: Delivering the Luxury Experience You Deserve

Our customer service scores are in the top 25 percent of the country because we set the following goals: to be knowledgeable, conscientious, experienced, factory-trained and to give you the luxury experience you expect from Audi. 

Service technicians.

Dealership Service Amenities

  • 12-month/12,000-mile nationwide warranty on parts and labor for all repairs
  • 16 service bays
  • Two alignment racks
  • Four wash bays
  • "Quattro" café offers premium coffee, a variety of soda, juice, and light snacks including chips, breakfast bars and fruit snacks
  • Pickup and delivery of vehicles (for a fee) within 150 miles
  • Quiet area and conference room
  • Shuttle within a 20-mile radius
  • Loaner cars – 50 new Audi vehicles ranging from A4's to A8's
  • Free Wi-Fi
  • Excellent customer service
  • Complimentary car wash and vacuum
  • Complimentary multipoint vehicle inspections
  • Complimentary alignment inspections
Audi Raleigh Oil Change

Audi Raleigh Oil Change

One vital step to keep your car in good condition is regularly scheduled oil changes. When your car, truck or SUV is operating, the oil undergoes thermal breakdown due to high temperatures. When this occurs, it creates unnecessary premature engine wear. Oil is crucial to a working vehicle, especially clean oil. When the oil is not replaced and these parts wear each other out, that's when it gets expensive. Having your vehicle's oil changed at Audi Raleigh rather than an independent shop will benefit you the most and is in the best interest in the care and longevity of your Audi vehicle.

Audi Raleigh Oil Change

 

Most manufacturers recommend an oil change every 3,000 to 7,000 miles. This large difference comes from the effects of driving habits and the age of the engine. High-speed driving, dirt roads, frequently carrying heavy loads and stop-and-go driving all contribute to your engine needing extra lubricant more often. Additionally, older cars with high mileage need added attention as well. Audi recommends a synthetic oil change every 10,000 miles on its vehicles. This provides value to you, compared to the cost of conventional oil changes every 3,000 to 7,000 miles. Our factory-trained technicians who perform oil changes are highly experienced.

At Audi Raleigh, we use only Audi genuine parts and genuine Audi motor oil. This benefits the life of your vehicle by increasing engine efficiency, improving fuel efficiency, offering better overall engine protection and is certified to meet the high standards of Audi vehicles. All of these benefits allow your Audi the opportunity to perform at its absolute best. During an oil change, the technician visually inspects fluids and components, checks air pressure in tires, checks brake system, steering and suspension, tops off all fluids and changes the filter. Refer to your owner's manual for information on when to bring your vehicle in for maintenance service. It's very important to always complete scheduled service on your vehicle.

Audi Cary Brake Service

Audi Raleigh Brake Service

Proper brake maintenance and service is necessary in providing you peace of mind and safety on the road when driving. Our factory-certified technicians have extensive knowledge about brake services, including front and rear brakes, brake pad and rotor replacement, inspection of brake system and changing brake fluid. Our factory-approved parts ensure your vehicle is operating with a brake system specifically designed for optimum performance.

We are proud of our commitment to providing each and every one of you outstanding customer service. We are dedicated to providing you with the highest level of service possible so that we can be your automotive partner for life.

Audi Raleigh Air Conditioning Service

Just like a house or apartment's A/C, your vehicle's unit can fail. Unlike your house or apartment, your vehicle's unit is mobile. Every pothole hit, curb bumped, gas pedal floored and collision experienced can make the sundry components to your air conditioning just a little bit weaker until one day - just another day, perhaps on a hot, humid day - they give out.

Air conditioning is also used during the winter to clear fogged windows because your defroster depends on cold air to reduce humidity. Getting your A/C in tip-top shape is essential to having clear visibility and staying safe during the cold months. Our team of experienced technicians has the manufacturer-grade tools and diagnostics to repair and optimize your air conditioning system.

Our A/C Repairs Include the Following:

• Recharge refrigerants
• Repair compressors and compressor's clutch
• Replace receiver/dryers
• Clean and repair vents
• Inspect tubes and seals
• Replace and clean condensers and radiators
• Check expansion valves and evaporators
• Check blower motor and resistor
• Check switches, fuses, relays, control modules, blend doors and solenoid

Opening Hours

Sales

Monday: 8:30am - 7:00pm

Tuesday: 8:30am - 7:00pm

Wednesday: 8:30am - 7:00pm

Thursday: 8:30am - 7:00pm

Friday: 8:30am - 7:00pm

Saturday: 9:00am - 5:00pm

Sunday: Closed

Service

Monday: 7:30am - 6:00pm

Tuesday: 7:30am - 6:00pm

Wednesday: 7:30am - 6:00pm

Thursday: 7:30am - 6:00pm

Friday: 7:30am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

Parts

Monday: 7:30am - 6:00pm

Tuesday: 7:30am - 6:00pm

Wednesday: 7:30am - 6:00pm

Thursday: 7:30am - 6:00pm

Friday: 7:30am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

Loading..