Service Department



At Audi Raleigh, we are dedicated to giving our customers a truly exceptional service experience on every visit. Our Audi-certified service technicians have the specialized knowledge to handle your vehicle with care and confidence. We are a full service center from routine maintenance to engine replacements, and are equipped to handle all of your Audi issues. Visit us, and allow our staff to demonstrate our commitment to excellence.

Audi Raleigh is the only dealership in the state of North Carolina to have won Audi's Magna Society award three years in a row (2010, 2011 and 2012). Audi's Magna Society is an elite group of dealerships across the U.S. that have earned the highest scores from customers in terms of satisfaction, performance and progressive Audi culture.

Our customer service scores are the in the top 25 percent of the country because we set the following goals: to be knowledgeable, conscientious, experienced, factory-trained and to give you the luxury experience you expect from Audi.

  
  • 12 month/12,000 mile nationwide warranty on parts and labor for all repairs
  • 17 service bays
  • One alignment rack
  • Two wash bays
  • Early Bird/Late Night Drop Off
  • "Quattro" café offers premium coffee, a variety of soda, juice, water and light snacks including chips, breakfast bars, fruit snacks and crackers
  • Shuttle within a 20-mile radius
  • Pickup and delivery of vehicles (for a fee) within 150 miles
  • Two customer computer workstations
  • Quiet area and conference room
  • Loaner cars - 36 new Audi vehicles ranging from A4's to A8's
  • Free Wi-Fi
  • Excellent customer service
  • Complimentary car wash and vacuum
  • Complimentary multipoint vehicle inspections
  • Complimentary alignment inspections
   

     

Remember to bring your Audi in for scheduled service. 
It's easier than ever to schedule an appointment. Click below or call us at 888.484.7916.

     
       
      

     
SERVICE  
DAYOPENCLOSE
Monday7:30AM6:00PM
Tuesday7:30AM6:00PM
Wednesday7:30AM6:00PM
Thursday7:30AM6:00PM
Friday7:30AM6:00PM
Saturday8:00AM4:00PM
SundayClosedClosed
PARTS  
DAYOPENCLOSE
Monday8:00AM6:00PM
Tuesday8:00AM6:00PM
Wednesday8:00AM6:00PM
Thursday8:00AM6:00PM
Friday8:00AM6:00PM
Saturday8:00AM4:00PM
SundayClosedClosed
   

We are a proud member of the Leith automotive family
and we take delivering the highest level of service seriously.

Please click here to see our group dedication to service excellence.